Do clients really want a Wiki in the first place? Wiki technology enables fairly freeform community creation, editing and monitoring of content. In reality, most of the true client desire is for a system in which more control is provided. Certainly, one can make a Wiki a supervised environment. However, when you go down that route there are simply more suitable technologies from the knowledge sharing technology set. Sure a Wiki is cool and people can then say “we have a Wiki”, but is it really the best solution for things such as corporate publishing, internal communications, intranets, extranets and knowledge sharing? Or, are companies simply on a Wiki bandwagon until the next big thing comes along.

Trackback