Archive for the ‘Customer Service’ Category

Newer is not always better

Monday, February 5th, 2007

For years I used the Gillette Trac II and was happy with the shave. Of course, when the three blade systems came out I blindly upgraded to the Sensor / Sensor Excel. Sensor ExcelWell, recently I figured why am I paying close to $1.25 per cartridge just for an extra little blade that might not do anything.

So, a few months back I picked up some no name brand Trac II cartridges. At less than $0.25 per cartidge this works out to be a deal. Of course, when I looked I found I had thrown out those three or four Trac II handles I had been holding onto. Then no matter what store I went to I could not find a handle. They are not even for sale on the P&G store. They are clearly off the market to prevent what I am attempting to do.

Finally, I found a handle now marketed under specialty packaging for “African-amercan sensitive skin.” The blades are some strange design, but the handle matches that for the Trac II blade.

Trac IIEnd result — the Trac II actually provdes a closer and smooter shave than the three balde Sensor Excel. Not only am I getting a better shave, but I am saving some $50 a year. Not much you say, but it is enough to pay for my Web hosting.

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